Before his new movie "Tuner," Oscar-winning director Daniel Roher had actually never worked with actors before.

Amazon is developing 911 call centers operated by AI across the country. NBC News’ Gadi Schwartz tours an emergency call center to see how the technology works and ...

European law enforcement authorities dismantled a fraud network operating call centers in Ukraine that scammed victims across Europe out of more than 10 million euros. Authorities from the Czech ...

Imagine working in a call center where you have a script to follow. Would you read it word for word, or would you deviate from the script to sound more natural instead of robotic? In this story, one ...

PORTLAND, Maine — Charter Communications has announced that it is eliminating 176 positions at its Portland call center as part of a transition to other U.S.-based customer service centers, a company ...

How Did a Single Scam Uncover a €700 Million Criminal Network? International authorities have taken down a crypto fraud and money-laundering operation that moved more than €700 million across multiple ...

Kevin Wu is the CEO of Leaping AI. Leaping AI automates call centers with voice AI agents for customer service and home services. Home services and remodeling companies depend on the telephone more ...

NASHVILLE, Tenn. (WKRN) — U.S. Immigration and Customs Enforcement plans to establish a “National Call Center” in Nashville, according to an agency contracting document reviewed by ABC. The document ...

UPDATE: Activision and Paramount Pictures have officially announced that Taylor Sheridan will write and produce the Call of Duty movie with Peter Berg, who will also write, direct and produce the live ...

MAULDIN, S.C. (WSPA) – Due to the COVID-19 pandemic, the Samsung call center in Mauldin had to go remote years ago, but today, the city is welcoming the company back to the area. It’s on Brookfield ...