Cursor, an AI-powered coding tool, has revealed that over 20,000 engineers within SaaS giant Salesforce use its platform as a ...
“It is a transformational moment in the workforce," Salesforce's Chief People Officer Nathalie Scardino said.
Available now, Salesforce has integrated Apple Business Messaging in Service Cloud so Salesforce customers can offer AI-assisted support, appointments, and purchasing. Salesforce also announced the ...
Salesforce has launched a rebuilt Slackbot AI agent for Slack that can search enterprise data, draft documents, and take ...
Securing cloud services remains a challenge for enterprises. That’s why several companies have been working on security solutions that specifically address that need. In the latest example of that, ...
Agentforce will be able to use Google’s Gemini models, allowing agents to work with images, audio, and video, handle more complex tasks using Gemini’s multi-modal capabilities and two-million-token ...
New Agentforce Partner Network allows customers to deploy pre-built agents and use agent actions from partners like Amazon Web Services, Google, IBM, Workday, and more Customers like OpenTable, Saks, ...
Salesforce has been in the news for a lot of non-product reasons of late, so it would be understandable that the company wants to bring the focus back to the business of selling software and away from ...
New research from Salesforce is shedding light on the divide between consumers who have used generative artificial intelligence (AI) tools and those who have not, along with stragglers’ apprehensions ...
Agentforce is how humans with AI drive customer success together, equips organizations with autonomous agents that boost scale, efficiency, and satisfaction across service, sales, marketing, commerce, ...