Back when I worked in the Network Operations department at one of my previous jobs, we used to chuckle when a customer would call us reporting that “the Internet is down.” Now, I realize that there ...

Effective troubleshooting requires that you know how to break a problem into pieces, track down evidence, and that you understand your systems and applications — as well as the tools at your disposal ...

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Much to the chagrin of those who would like to malign the Linux operating system, it's actually quite easy to use. Thanks to modern GUI desktop environments and applications, anyone can jump into the ...

There are certain Linux commands I consider essential. They range from networking, troubleshooting, and file viewing. They're also easy enough for new users to learn. Even though I've been using Linux ...