“Listening is not the act of hearing the words spoken; it is the art of understanding the meaning behind those words.” –Simon Sinek Speaking is a critical life skill that we’re taught from birth. In ...

When you are talking to someone, do you ever have the feeling that the person is not listening to you? They may be looking at you earnestly or even asking questions, yet it doesn’t seem as if the ...

“I have a difficult question we need to discuss,” a client emailed my colleague and I requesting an immediate phone call. Once on the call, the client asked the question, and one of us jumped in ...